Contact Us

Thank you for visiting Fravuno. For questions about products, orders, delivery, returns, or refunds, please contact our customer support team. When contacting us about an existing order, include your order number and a brief description of your request. Please do not send payment-card information by email.

Customer Support

Website: https://fravuno.com

Support Email: service@fravuno.com

Contact Phone: +86 13867529413

Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

Business Information

Operating Company: Shaanxi Chengxiang Feiqing Trading Co., Ltd.

Company Address: Room H1257, Unit 2, Building 6, Phase 2, Airport Economic Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, China

Returns and Order Assistance

If you need to request a return, contact us before sending an item. We will explain the applicable return process and provide the authorized return destination when your request is accepted.

The company address above is business identification information and is not necessarily a returns facility. Please do not mail returns to that address unless our support team expressly instructs you to do so.